Introduction
Survival Realm ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Minecraft server, website, and related services (collectively, the "Services").
By using our Services, you consent to the data practices described in this policy. If you do not agree with any part of this Privacy Policy, please discontinue use of our Services.
Information We Collect
We collect information in several ways when you use our Services:
Automatically Collected Information
- Minecraft Username & UUID: Your in-game username and unique identifier provided by Mojang/Microsoft
- IP Address: Your network address used to connect to our server
- Connection Data: Join/leave times, session duration, and connection history
- Game Activity: In-game actions, chat messages, commands used, and gameplay statistics
- Device Information: Client version, platform type (Java/Bedrock)
Website Analytics
- Browser Information: Browser type, version, and language settings
- Usage Data: Pages visited, time spent on pages, and navigation patterns
- Referral Source: How you found our website
What We Don't Collect
We do not collect real names, email addresses, phone numbers, or payment information. We only collect data that is automatically transmitted when you connect to our server.
How We Use Your Information
We use the information we collect for the following purposes:
- Service Operation: To operate and maintain our Minecraft server and website
- Authentication: To verify your identity and manage your access to our Services
- Moderation: To enforce our Server Rules and maintain a safe community environment
- Anti-Cheat: To detect and prevent cheating, hacking, and exploitative behavior
- Analytics: To understand how players use our Services and improve the experience
- Communication: To respond to inquiries and provide support
- Security: To protect against unauthorized access, attacks, and abuse
Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Account Data: Retained as long as you remain an active player
- Chat Logs: Retained for moderation purposes for up to 90 days
- Connection Logs: Retained for security purposes for up to 30 days
- Ban Records: Retained indefinitely for enforcement purposes
- In-Game Builds: Retained as long as the world exists
Data Sharing & Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
- Service Providers: With third-party hosting and infrastructure providers who help us operate our Services
- Moderation: With our staff team for moderation and enforcement purposes
- Legal Requirements: When required by law, court order, or governmental authority
- Protection: To protect the rights, property, or safety of our Services, users, or others
- Public Information: Your Minecraft username and in-game activity may be visible to other players and on our live map
Third-Party Services
Our Services may integrate with or link to third-party services. These services have their own privacy policies, and we are not responsible for their practices:
- Mojang/Microsoft: Minecraft account authentication and services
- Cloudflare: Web security and performance services
- Squaremap: Live world map display
We encourage you to review the privacy policies of any third-party services you interact with.
Children's Privacy
Our Services are intended for players aged 13 and older. We do not knowingly collect personal information from children under 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
If we become aware that we have collected personal information from a child under 13 without verification of parental consent, we will take steps to delete that information.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure server infrastructure with regular updates and patches
- Access controls limiting who can view sensitive information
- Regular backups to prevent data loss
- DDoS protection and firewall systems
No Guarantee
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the information we hold about you
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information (subject to certain exceptions)
- Objection: Object to certain processing of your information
- Data Portability: Request a copy of your data in a portable format
To exercise any of these rights, please contact us through our official communication channels. We will respond to your request within a reasonable timeframe.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" above.
We encourage you to review this Privacy Policy periodically. Your continued use of our Services after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact a server administrator in-game or through our official website.
Related Documents
Please also review our Terms of Service and Server Rules for additional information about using our Services.